DTNS 2892 – The Customer’s Always Write

Logo by Mustafa Anabtawi thepolarcat.comTwitter’s launching new customer service tools for companies. Scott Johnson and Tom Merritt talk about what we as consumers want from online customer service. Plus Google outs a Windows exploit and Instagram makes shopping easier.

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A special thanks to all our supporters–without you, none of this would be possible.

If you are willing to support the show or give as little as 5 cents a day on Patreon. Thank you!

Big thanks to Dan Lueders for the headlines music and Martin Bell for the opening theme!

Big thanks to Mustafa A. from thepolarcat.com for the logo!

Thanks to our mods, Kylde, TomGehrke, sebgonz and scottierowland on the subreddit

Show Notes
To read the show notes in a separate page click here!

Daily Tech Headlines – November 1, 2016

DTH_CoverArt_1500x1500Google launches first Tango phone, mobile traffic passes desktop traffic for the first time, and a new tool to preserve Moore’s Law.

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Please SUBSCRIBE HERE.

Follow us on Soundcloud.

A special thanks to all our supporters–without you, none of this would be possible.

If you are willing to support the show or give as little as 5 cents a day on Patreon. Thank you!

Big thanks to Dan Lueders for the theme music.

Big thanks to Mustafa A. from thepolarcat.com for the logo!

Thanks to our mods, Kylde, TomGehrke, sebgonz and scottierowland on the subreddit

Show Notes
To read the show notes in a separate page click here!

Today in Tech History – November 1, 2016

Today in Tech History logo1870 – The United States Weather Bureau (now known as the National Weather Service) made its first actual weather report. 24 observers sent reports by telegram to Washington DC.

1963 – The largest radio telescope ever constructed, the Arecibo observatory opened in Arecibo Puerto Rico. It would be used for many major discoveries including the first direct imaging of an asteroid.

1968 – The MPAA and 2 other industry organizations introduced the voluntary ratings system. G meant good for all ages, M meant mature audiences, R was restricted and X… well you know what X means. It would serve as a model for future voluntary systems like that used by the video game industry.

Read Tom’s science fiction and other fiction books at Merritt’s Books site.

DTNS 2891 – Ghost In The Machine

Logo by Mustafa Anabtawi thepolarcat.comAI and machine learning will disrupt the way we do things. Charlie Oliver from ServedFreshMedia talks with Veronica Belmont and Tom Merritt about why we don’t need to fear AI we just need to get informed.

MP3

Using a Screen Reader? Click here

Multiple versions (ogg, video etc.) from Archive.org.

Please SUBSCRIBE HERE.

Follow us on Soundcloud.

A special thanks to all our supporters–without you, none of this would be possible.

If you are willing to support the show or give as little as 5 cents a day on Patreon. Thank you!

Big thanks to Dan Lueders for the headlines music and Martin Bell for the opening theme!

Big thanks to Mustafa A. from thepolarcat.com for the logo!

Thanks to our mods, Kylde, TomGehrke, sebgonz and scottierowland on the subreddit

Show Notes
To read the show notes in a separate page click here!

Daily Tech Headlines – October 31, 2016

DTH_CoverArt_1500x1500CenturyLink buys Level3, Former Vine cofounders deliver HYPE and Singles Day projects to get even bigger in China.

MP3

Please SUBSCRIBE HERE.

Follow us on Soundcloud.

A special thanks to all our supporters–without you, none of this would be possible.

If you are willing to support the show or give as little as 5 cents a day on Patreon. Thank you!

Big thanks to Dan Lueders for the theme music.

Big thanks to Mustafa A. from thepolarcat.com for the logo!

Thanks to our mods, Kylde, TomGehrke, sebgonz and scottierowland on the subreddit

Show Notes
To read the show notes in a separate page click here!

Today in Tech History – October 31, 2016

Today in Tech History logo2000 – The Soyuz TM-31 launched, carrying Expedition 1 the first resident crew to the International Space Station, including Yuri Gidzenko, Sergei Krikalev and William Shepherd. The TM-31 was used as the crew’s lifeboat while on the station.

2000 – Bertelsmann Music Group (BMG) and Napster agreed to develop a service for swapping and sharing music. The service never materialized.

2007 – Nintendo of Japan finally ended support for the repair of FamiCom game consoles, the Japanese name for NES, citing a shortage of parts. End of an 8-bit era.

Read Tom’s science fiction and other fiction books at Merritt’s Books site.

Today in Tech History – October 30, 2016

Today in Tech History logo1938 – Orson Welles pwned the US radio audience with his famous broadcast of War of the Worlds. It was correctly introduced as theater but those not paying attention were fooled into thinking the play was the real thing.

1987 – NEC started selling the first 16-bit home entertainment system, called the TurboGrafx-16 Entertainment SuperSystem or in Japan, the shorter catchier PC Engine. It was originally more popular in Japan than the FamiCom, which we North Americans call the NES.

2012 – Disney and George Lucas announced that Disney would acquire 100 percent of LucasFilm, including ILM, LucasArts and Skywalker Sound. The company also announced it intended to release Star Wars: Episode 7 in 2015.

Read Tom’s science fiction and other fiction books at Merritt’s Books site.