DTNS 2885 – If It Quacks Like A Duck, Run!

Logo by Mustafa Anabtawi thepolarcat.comMore on the great Dyn DNS Outage, AT+T Officially buys Time Warner, and AirBnb Strikes Back

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Weekly Tech Views: The Tech, No Logic Blog – Oct 22, 2016

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Real tech stories. Really shaky analysis.

We’re all pretty excited in northeast Ohio that what is, historically, our nation’s most revered championship will be decided right here in Cleveland. It’s been a long season, and now it comes down to a dramatic battle between two worthy contestants to determine a victor and answer the ultimate question: Will Pokemon Go or the Samsung Galaxy Note 7 get the most mentions this year in the Weekly Tech Views?

 Also, the Indians are in the World Series.

 

 For the week of October 17 – 21, 2016…

 

You Make A Good Point, But In Our Defense, ‘Autopilot’ Sounds Cool
German officials don’t want Tesla to use the term “Autopilot” to describe its driver assistance technology, fearing that drivers may overestimate its abilities. Tesla argues that that the term has been used in the aerospace industry for decades, apparently reasoning that if pilots with years of intense, high-pressure training can understand Autopilot’s limitations, it shouldn’t be any problem for sixteen-year-olds who took three tries to pass the written test and made the instructor scream, “Mommy!” during parallel parking.

There’s No Pleasing Some People
In other Tesla news, they had a car announcement scheduled for Monday, but CEO Elon Musk tweeted on Sunday that it “needs a few more days of refinement,” and the announcement would instead come Wednesday. Then he put down his phone, turned back to his marketing team, and said, “Seriously gang, it’s a nice German name, but I don’t think they’re going to go for Otto Pilot either.

The Grass Is Always Less Explosive On The Other Side Of The Fence
With Galaxy Note 7s banned from flights, Samsung has set up booths at airports where customers can exchange their Note 7s. You get a new, airline-approved phone while your Note 7 gets tossed into a container that will provide perfectly safe housing for the possibly-incendiary devices. “Easy for you to say,” said the Samsung employees having to nervously stand next to the bin for an eight-hour shift while looking longingly across the concourse at Cinnabon where the workers’ biggest worry is getting icing on their pants.

They Are Really Steamed About This
After becoming aware of a YouTube video of a mod for Grand Theft Auto V allowing players to use Note 7s as grenades, Samsung issued a takedown notice. “Sure you don’t mean burn notice?” said pretty much everybody.

Nobody Said It Was A Classy Action
A law firm filed suit on behalf of three Galaxy Note 7 customers who continued to be billed for device and plan charges despite not being able to use their phones for weeks due to the phone’s recall. The attorneys are hoping for class action status to add many more clients to the case.

We asked another class action lawyer how much these attorneys might demand Samsung pay.

“Oh, tens of millions of dollars. Maybe hundreds of millions. This was a grievous injustice.”

We were stunned, wondering aloud how the actual inconvenience incurred could really warrant those clients receiving that kind of money.

The clients? Oh, ha-ha, no. No, they’ll get a ten dollar credit on their phone bill and a coupon for five percent off a faux-leather case,” said the lawyer, chuckling and blowing his nose on a hundred-dollar bill.

Yet They Somehow Tested Equally On “Pizza Delivery Guy”
Microsoft’s speech recognition technology has reached a word error rate of 5.9%, the same level as human transcribers. Humans did perform better at distinguishing “uh” from “uh-huh,” thanks to humans’ vast advantage in watching porn.

First!
China’s LeEco had a new products announcement which included two phones, four TVs, a VR headset, an autonomous car, and an Android-based, battery-powered “super bike” that can reach 30 mph and comes with GPS, internet connectivity, a fingerprint scanner, and a side laser system to mark its lane.

“Well, just like I predicted, nothing about the so-called “super” bike having a unicorn-fur-covered seat customized to my butt. This whole announcement sucked!” said the first comment at LeEco’s blog.

You Have To Be Able To Delegate
A professor at Carnegie Mellon has taken the job of Director of Artificial Intelligence Research at Apple while maintaining his position at the school. Asked if it wouldn’t be difficult to carry on his educational responsibilities, the professor replied, “No, my students are extremely important to me and I have taken steps to assure there is no dropoff in the attention paid these young minds. I don’t think they will notice anything different as long as I do not injure a human being and I do obey orders given by human bein–I mean as long as I manage my time efficiently.”

Believe It Or Not, I Missed Out On A Lot Of School Dances
Facebook’s Messenger app has added a new feature called Conversation Topics that will suggest things to talk about by listing events from the other person’s timeline. You know what this means, don’t you? I don’t want to sound bitter, but there are probably boys in junior high now that don’t have to start every conversation with a girl with, “So, do you think Hulk could beat Superman in a fight?”

It Would Have Been Neat If It Was Eleven Though
Netflix reported earnings twice what analysts expected, twelve cents per share versus the predicted six cents. Asked if they had any expectations internally of such a surprising performance, a Netflix executive said, “Well, we didn’t think it was completely out of the question; we have, after all, seen stranger things.” He then produced a cane, twirled it, and repeatedly doffed his top hat while shuffling sideways out of the room.

The More Things Change
Apple has reportedly shifted the focus of its automotive division from building a self-driving car to building an autonomous system for other cars. “Huh, who saw that coming?” said Apple’s TV division.

C’mon, We’re Sorry About The Wii U
Previously known as Project NX, Nintendo’s new console was unveiled as the Nintendo Switch, the final name chosen only after the marketing department insisted Nintendo Switch Please Switch From The Other Guys C’mon Switch Remember How Fun Mario And Zelda Were wasn’t very tweetable.

He’ll Come Around; He Wasn’t Happy When They Put Hoods On Sweatshirts At First Either
New England Patriots coach Bill Belichick told reporters that he is “done with tablets” due to in-game technical issues, and is going back to paper pictures to analyze on-field action. “Frankly,” he said, “I don’t see the use for technology of any sort in football.” Then everyone had a hearty laugh as he sent a fleet of camera-equipped drones toward the Pittsburgh Steelers practice field.

 

Wow, what a comeback for the Note 7! Pokemon Go fans must be furious that the app’s designers didn’t think to add some sort of real injury potential. The sore Pokeball-flipping thumb just doesn’t grab headlines.

 

Mike Range
@MovieLeagueMike

 

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Weekly Tech Views: The Tech, No Logic Blog by Mike Range is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

DTNS 2884 – The Internet Stops On A Dyn

Logo by Mustafa Anabtawi thepolarcat.comMultiple websites got knocked off the Internet Friday because of a DDoS against Dyn. What’s that even mean? Darren Kitchen explains to Tom Merritt while Len Peralta illustrates.

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Daily Tech Headlines – October 21, 2016

DTH_CoverArt_1500x1500Denial of Service hits major sites’ DNS, Microsoft earnings rise high, and evidence port in against former NSA contractor Thomas Martin.

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DTNS 2883 – Switch Way is Up for Nintendo?

Logo by Mustafa Anabtawi thepolarcat.comNintendo trickles out some info and video about its tablet/console hybrid the Nintendo Switch. Plus Razer puts all the specs in its new gaming laptop. Justin Robert Young and Tom Merritt discuss along with Nintendo insights from Patrick Beja.

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Daily Tech Headlines – October 20, 2016

DTH_CoverArt_1500x1500Nintendo reveals the Nintendo Switch tablet/console hybrid. Tesla adds self-driving to all its cars, China’s LeEco announces all the things.

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Your Private Driver: SCAM ALERT

Hey readers, I know today isn’t Tuesday (or even Monday), but this is another topic that’s been coming up very often lately and is important enough for an out-of-cycle update.

Uber drivers have been taking advantage of the company’s trip cancellation policy to collect cancellation fees without actually attempting to pick anyone up.

A driver may just go right by your house without stopping, or they won’t move at all, but instead call you with some flimsy excuse about why they can’t make it and you should cancel the trip.

Drivers actually do get a cut of those five-dollar cancellation fees, and interestingly enough it’s more money than what drivers make from the average short fare (as an example, in my market I get paid $4 from a cancellation but only $2.40 from a one-mile trip).

The best way to protect yourself from unnecessary charges is to know Uber’s cancellation policy. Most relevant to this scenario, if a driver hasn’t arrived more than five minutes after the ETA estimate given in the app, you won’t be charged a fee. This works best when the driver is a no-show, and don’t be pressured into cancelling early if a deadbeat driver calls and asks you to.

In cases where the driver just zooms by without stopping, you may have to dispute the charges; the driver can mark you as a no-show after five minutes and collect a cancellation fee themselves. Fortunately this is one thing the drones at Uber support are actually competent with.

Finally, report any driver that you believe is intentionally trying to defraud you. In the app, HELP > Trip and Fare Review > My driver was unprofessional.

In the meantime, you can also try switching to Lyft if it’s available in your area. I’ve not heard of any Lyft drivers using any of these tactics, probably because the company is a bit stingier with paying for cancellations.

Sekani Wright is an experienced Uber driver working in the Los Angeles metropolitan area. If you have any questions you would like answered for this column, you can contact him at djsekani at gmail dot com, or on twitter and reddit at the username djsekani. Have a safe trip!

DTNS 2882 – Side Lazers!!!!!

Logo by Mustafa Anabtawi thepolarcat.comChina’s LeEco announces everything it can think of in push to sell products in the US and the idea of e-ink keyboards has Scott Johnson. dreaming Tom Merritt tries to wake him.

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A special thanks to all our supporters–without you, none of this would be possible.

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Big thanks to Dan Lueders for the headlines music and Martin Bell for the opening theme!

Big thanks to Mustafa A. from thepolarcat.com for the logo!

Thanks to our mods, Kylde, TomGehrke, sebgonz and scottierowland on the subreddit

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Daily Tech Headlines – October 19, 2016

DTH_CoverArt_1500x1500
Facebook offers more reason not to ever leave Facebook, Apple may have a Mac announcement date, and why an NFL coach is done with tablets.

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A special thanks to all our supporters–without you, none of this would be possible.

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Show Notes
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Your Private Driver: Where to?

This is a weekly column that offers news, insights, analysis, and user tips for rideshare platforms like Uber and Lyft. Look for it every Tuesday after the live show, right here on dailytechnewsshow.com.

Last week’s blog talked a little about driver behaviors that negatively impact the Uber-Lyft experience. While I don’t necessarily condone them, there are reasons for them. I want to go into detail into one of those reasons since it seems to be one of the biggest sources of issues, especially since the average passenger is pretty misinformed about it.

Uber and Lyft drivers don’t have any idea where you’re going before you get in the car. We actually get a pretty small amount of information (that we have to process in about 15 seconds) before deciding whether or not to accept a trip. We get your pickup address, your rating, and a poor estimate of how long it’ll take to get to your pickup address. As for where you’re going? Well, it could be across the street or across the state, we really have no idea.

What the driver sees during a typical Uber pickup request
What the driver sees during a typical Uber pickup request

So if that information is not given to the drivers, why do you have to enter your destination in the app? For starters it’s how you get a fare quote. For UberPOOL and Lyft Line rides it’s required for route matching. For other rides, it’s used for assigning rides to otherwise occupied drivers in busy areas; a driver could be given a pickup at a hotel while they’re en route to drop off another passenger at that same hotel. Finally, it just makes your driver’s job easier since to be frank, most of you are not good at giving directions.

The primary reason for not giving drivers destination info is presumably to prevent them from screening trip requests instead of accepting them. In some markets a full-time driver may not want to waste time with a short trip to the corner store, or a driver trying to make a few dollars on their lunch hour may not want to take a trip all the way into the suburbs. This level of screening can throw off the system that rideshare companies try to create where someone who needs a ride is always matched with the closest available driver.

Unfortunately this system forces drivers into a lottery where they don’t know if the next time they tap on the screen to accept a trip, they’re going to make money or potentially lose it. This system falls apart the most at airports, where drivers who have to wait in a queue for potentially hours only to be randomly stuck with a trip that’s only going to a nearby hotel instead of one going to a residence on the other side of the metro area. Drivers have developed their own strategies to adjust the odds of this lottery in their favor (like calling to confirm a destination and making up some excuse like “technical difficulties” if it’s not far enough), and none of them benefit the passenger. An unlucky rider who only wants a short trip from the airport may find that it’s faster to walk if enough drivers flake out.

Waiting my turn...
Waiting my turn…

There’s also the issue of “banned” destinations; some airports or other restricted locations don’t allow Uber or Lyft business on their premises either without a proper permit or at all. A trip request to the airport without a permit can result in steep fines for drivers, and a driver can’t avoid that risk without first driving up to a passenger’s location and seeing them come out with their luggage.

Like I said earlier, most passengers have no idea that this is how the system works, and they all seem to be in favor of letting drivers know their destination before they show up instead of just springing it on them as a surprise. Despite the potential drawbacks, it would seem that riders at this point would prefer to know that their driver is committed to a complete trip instead of making up excuses why they can’t do it.

Besides, it’s starting to become obvious that the current situation isn’t working. Why not try something new?

Sekani Wright is an experienced Uber driver working in the Los Angeles metropolitan area. If you have any questions you would like answered for this column, you can contact him at djsekani at gmail dot com, or on twitter and reddit at the username djsekani. Have a safe trip!